SRAM Recalls Shift Brake Levers Due to Crash Hazard
Recall 24103 · Feb 1, 2024 · Sram
61,300
units affected
61,300
units affected
Facts
- Recall number
- 24103
- Date
- Feb 1, 2024
- Company
- Sram
- Units affected
- 61,300
- Product
- Shift Brake Levers
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.
What can happen
The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.
The fix
Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- NordicTrack.com, Amazon.com and DicksSportingGoods.com from January 2022 through November 2023 for between $500 and $600.
Related pages
Questions and answers
What should I do with the recalled shift brake levers?
Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer.
What is the hazard?
The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.