Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)
Recall 13742 · Jul 11, 2013 · Staples
3,350
units affected
3,350
units affected
Facts
- Recall number
- 13742
- Date
- Jul 11, 2013
- Company
- Staples
- Units affected
- 3,350
- Product
- Bermond Fabric Manager's Chairs
- Product type
- Chairs
- Remedy
- Refund
- Hazard
- Falls
The product
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.
What can happen
The base of the chair can break, posing a fall hazard.
The fix
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
Incidents and where it was sold
- Incidents
- Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
- Sold at
- Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
Related pages
Questions and answers
What should I do with the recalled bermond fabric manager's chairs?
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
What is the hazard?
The base of the chair can break, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.