Starbucks Recalls Coffee Mugs Due To Burn Hazard; Product Manufactured by lab921
Recall 08123 · Dec 6, 2007 · Starbucks
167,000
units affected
167,000
units affected
Facts
- Recall number
- 08123
- Date
- Dec 6, 2007
- Company
- Starbucks
- Units affected
- 167,000
- Product
- Starbucks Fusion Coffee Mugs
- Product type
- Mugs
- Hazard
- Fire
The product
This recall involves two styles of Starbucks 14-ounce Fusion Coffee Mugs. The mugs are white and have a black plastic handle, and a stainless steel base. The cups have "Starbucks Coffee" printed on a black stamp or a brown original Starbucks logo stamp.
What can happen
The plastic handle can detach from the body of the mug when filled with hot liquids, posing a minor burn hazard to consumers.
The fix
Consumers should immediately stop using the mugs and contact Starbucks for instructions on returning the cups for a full refund. Starbucks is also offering a free beverage as an incentive to return the recalled mugs.
Incidents and where it was sold
- Incidents
- Starbucks has received 23 reports of handles detaching from the mug, including nine that resulted in minor burns.
- Sold at
- Mugs with the "Starbucks Coffee" stamp were sold at Starbucks stores nationwide from February 2007 through November 2007 for about $11. Mugs with the original logo stamp were sold only at Starbucks Pike Place store in Seattle, Washington during the same period and for the same price.
Related pages
Questions and answers
What should I do with the recalled starbucks fusion coffee mugs?
Consumers should immediately stop using the mugs and contact Starbucks for instructions on returning the cups for a full refund. Starbucks is also offering a free beverage as an incentive to return the recalled mugs.
What is the hazard?
The plastic handle can detach from the body of the mug when filled with hot liquids, posing a minor burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.