Steam Cleaners Recalled by Thane International Due to Burn Hazard
Recall 08601 · Aug 20, 2008 · Thane International Inc.
134,000
units affected
134,000
units affected
Facts
- Recall number
- 08601
- Date
- Aug 20, 2008
- Company
- Thane International Inc.
- Units affected
- 134,000
- Product
- H20 Portable Handheld Steam Cleaners
- Product type
- Steamers
- Hazard
- Fire
The product
The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.
What can happen
Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
The fix
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.
Incidents and where it was sold
- Incidents
- Thane has received 27 reports of burn injuries to consumers' hands and fingers.
- Sold at
- Television infomercials nationwide and at www.thane.com and shipped to consumers from December 2007 through May 2008.
Related pages
Questions and answers
What should I do with the recalled h20 portable handheld steam cleaners?
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.
What is the hazard?
Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.