Step2 Recalls Ride-On Wagon Toys Due to Fall Hazard; Sold Exclusively at Toys R Us
Recall 14020 · Nov 15, 2013 · Step2
14,000
units affected
14,000
units affected
Facts
- Recall number
- 14020
- Date
- Nov 15, 2013
- Company
- Step2
- Units affected
- 14,000
- Product
- Step2® Whisper Ride Touring Wagon™
- Product type
- Wagons
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Step2® Whisper Ride Touring Wagons. The two-seat plastic wagon is 25 inches wide by 41.25 inches long by 20 inches high with blue seats, a tan wagon base and a red canopy. The Step2 logo appears on the canopy and on the side of the wagon base.
What can happen
The removable blue seat backs can detach and allow the child in the wagon to fall out, posing a fall hazard.
The fix
Consumers should immediately stop using the wagon and inspect it to determine if the seat belt is attached to the removable blue seat back. If so, the wagon is included in this recall. Consumers with the recalled wagons should contact Step2 to obtain a free repair kit.
Incidents and where it was sold
- Incidents
- Step2 has received 29 reports of the seat back detaching, 28 of which resulted in children falling out of the wagon. Fourteen of these resulted in bumped heads and nine resulted in bruises, scratches or lacerations.
- Sold at
- Toys R Us stores nationwide and online at ToysRUs.com from February 2013 to August 2013 for about $130.
Related pages
Questions and answers
What should I do with the recalled step2® whisper ride touring wagon™?
Consumers should immediately stop using the wagon and inspect it to determine if the seat belt is attached to the removable blue seat back. If so, the wagon is included in this recall. Consumers with the recalled wagons should contact Step2 to obtain a free repair kit.
What is the hazard?
The removable blue seat backs can detach and allow the child in the wagon to fall out, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.