Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
Recall 21778 · Sep 2, 2021 · Step2®
1,570
units affected
1,570
units affected
Facts
- Recall number
- 21778
- Date
- Sep 2, 2021
- Company
- Step2®
- Units affected
- 1,570
- Product
- StepUp Sidekick Learning Towers
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
What can happen
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
The fix
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Incidents and where it was sold
- Incidents
- Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
- Sold at
- Online at Step2.com and at Amazon.com during May 2021 for about $100.
Related pages
Questions and answers
What should I do with the recalled stepup sidekick learning towers?
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
What is the hazard?
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.