STIHL Recalls Chain Saws Due to Risk of Injury
Recall 12108 · Feb 14, 2012 · Stihl
3,000
units affected
3,000
units affected
Facts
- Recall number
- 12108
- Date
- Feb 14, 2012
- Company
- Stihl
- Units affected
- 3,000
- Product
- MS 391 Chain Saws
- Product type
- Chain Saws
- Remedy
- Replacement
- Hazard
- Injury
The product
This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647
What can happen
The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.
The fix
Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Authorized STIHL dealers nationwide from March 2011 through July 2011 for between $530 and $550.
Related pages
Questions and answers
What should I do with the recalled ms 391 chain saws?
Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.
What is the hazard?
The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.