Stokke Announces Recall of Certain Xplory Strollers Due to Front Wheel Detachment
Recall 08113 · Dec 11, 2007 · Stokke
2,000
units affected
2,000
units affected
Facts
- Recall number
- 08113
- Date
- Dec 11, 2007
- Company
- Stokke
- Units affected
- 2,000
- Product
- Xplory® Baby Strollers
- Product type
- Strollers & Accessories
- Hazard
- Falls
The product
Only Xplory® baby strollers with serial numbers 1 through 27,295 and 27,698 through 28,097 and with gray handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.
What can happen
A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.
The fix
Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its Web site in May 2007.
Incidents and where it was sold
- Incidents
- The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.
- Sold at
- Stokke distributors, Web site and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.
Related pages
Questions and answers
What should I do with the recalled xplory® baby strollers?
Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its Web site in May 2007.
What is the hazard?
A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.