Stokke Recalls Infant Steps Bouncers Due to Fall Hazard
Recall 19174 · Jul 25, 2019 · Stokke
5,400
units affected
5,400
units affected
Facts
- Recall number
- 19174
- Date
- Jul 25, 2019
- Company
- Stokke
- Units affected
- 5,400
- Product
- Stokke® Steps™ Bouncers
- Remedy
- Repair
- Hazard
- Falls
The product
This recall includes Stokke Steps Bouncers. The bouncers are a part of Stokke Steps all-in-one modular seating system and can be used in combination with the Stokke Steps Chair from birth up to the age of about six months. The Stokke Steps Bouncers have a plastic arm and fabric seat and measure about 31 inches by 25 inches by 21 inches. Stokke is printed on the care label and the law tag on the bottom of the recalled bouncers. Only Stokke Steps Bouncers with one of the following item numbers and with a serial number found at https://reclamations.stokke.com/stepsbouncer are included in this recall. The item and serial numbers are printed on the tracking label found underneath the bouncer seat plastic frame. Item Number Description 483201 Steps Bouncer US Blue 483202 Steps Bouncer US Greige (beige/gray) 483203 Steps Bouncer US Pink 483204 Steps Bouncer US Gray Clouds 483205 Steps Bouncer US White Mountains
What can happen
The Stokke Steps Bouncer can detach from the Stokke Steps Chair, posing a fall hazard to the child in the Bouncer.
The fix
Consumers should immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair kit. Visit https://reclamations.stokke.com/stepsbouncer to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive repair instructions. Consumers can continue to use the Stokke Steps Bouncers and the Stokke Steps Chairs separately.
Incidents and where it was sold
- Incidents
- Stokke has received one report of a consumer having difficulty attaching the Steps Bouncer to the Steps Chair. No injuries have been reported.
- Sold at
- Juvenile product stores nationwide, online at www.stokke.com and www.Amazon.com from February 2014 through December 2018 for about $200.
Related pages
Questions and answers
What should I do with the recalled stokke® steps™ bouncers?
Consumers should immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair kit. Visit https://reclamations.stokke.com/stepsbouncer to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive.
What is the hazard?
The Stokke Steps Bouncer can detach from the Stokke Steps Chair, posing a fall hazard to the child in the Bouncer.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.