Suntech America Recalls SolarBlend Roof Tiles Due to Fire Hazard
Recall 12725 · Feb 23, 2012 · Suntech America
300
units affected
300
units affected
Facts
- Recall number
- 12725
- Date
- Feb 23, 2012
- Company
- Suntech America
- Units affected
- 300
- Product
- SolarBlend™ Roof Tiles
- Product type
- House Repair or Construction Materials
- Remedy
- Repair
- Hazard
- Fire
The product
SolarBlend roof tiles replace conventional roof tiles to provide solar energy to the building. This recall involves all SolarBlend roof tiles with model numbers STP050D-5/ZCB (brown), STP050D-5/ZCF (terra cotta), and STP050D-5/ZCG (gray).
What can happen
The connectors between the solar roof tiles can become loose, posing a fire hazard.
The fix
Suntech has been notifying consumers directly. Consumers who have not been contacted by Suntech should turn off their solar energy systems immediately. Consumers should contact Suntech to schedule a free inspection and repair of the solar energy system. Suntech will repair the solar energy system at no cost to the consumer.
Incidents and where it was sold
- Incidents
- Suntech has received one report of one fire involving six SolarBlend roof tiles. Only the tiles were damaged and no one was injured.
- Sold at
- Roofing retailers and installers in Arizona, California, Colorado, Florida, Kansas and Nevada from October 2009 through March 2011. Depending on the solar energy system size, installation cost can range from $15,000 to $100,000.
Related pages
Questions and answers
What should I do with the recalled solarblend™ roof tiles?
Suntech has been notifying consumers directly. Consumers who have not been contacted by Suntech should turn off their solar energy systems immediately. Consumers should contact Suntech to schedule a free inspection and repair of the solar energy system. Suntech will repair the solar energy system at no cost to the.
What is the hazard?
The connectors between the solar roof tiles can become loose, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.