Superpedestrian Recalls Electric Bicycle Conversion Wheels Due to Fall and Crash Hazards (Recall Alert)
Recall 17754 · Jul 11, 2017 · Superpedestrian
230
units affected
230
units affected
Facts
- Recall number
- 17754
- Date
- Jul 11, 2017
- Company
- Superpedestrian
- Units affected
- 230
- Product
- Electric bicycle conversion Copenhagen wheels
- Remedy
- Replacement
- Hazard
- Crash risk
The product
This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels. The Copenhagen wheel converts a standard bicycle into an electric bike. It is compatible with 26 inches and 700c (about 28 inches) wheel sizes. All components are housed inside the wheels red hub. The Superpedestrian logo appears in white on the hub. The serial number can be found on the wheel's user interface panel just above the axle.
What can happen
The rear axle can fail, posing fall and crash hazards to riders.
The fix
Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Superpedestrian.com from March 2017 through April 2017 for about $1,500.
Related pages
Questions and answers
What should I do with the recalled electric bicycle conversion copenhagen wheels?
Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.
What is the hazard?
The rear axle can fail, posing fall and crash hazards to riders.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.