Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards
Recall 20036 · Dec 6, 2019 · Surly Bikes
5,139
units affected
5,139
units affected
Facts
- Recall number
- 20036
- Date
- Dec 6, 2019
- Company
- Surly Bikes
- Units affected
- 5,139
- Product
- Surly front bicycle racks
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.
What can happen
The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider.
The fix
Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.
Incidents and where it was sold
- Incidents
- Surly has received 15 reports of racks failing, including three reports of minor injuries including sprains and lacerations, and seven reports of serious injuries including a fractured vertebra.
- Sold at
- Bicycle stores nationwide and online at various websites from December 2015 through September 2019 for $110 and $150 for the 8-Pack Rack and 24-Pack Rack, respectively, and $1,350 for the Pack Rat complete bicycle with rack.
Related pages
Questions and answers
What should I do with the recalled surly front bicycle racks?
Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.
What is the hazard?
The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.