Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings
Recall 15026 · Nov 13, 2014 · Daesung Celtic Enersys Co. Ltd.
29,000
units affected
29,000
units affected
Facts
- Recall number
- 15026
- Date
- Nov 13, 2014
- Company
- Daesung Celtic Enersys Co. Ltd.
- Units affected
- 29,000
- Product
- Tankless gas water heaters
- Product type
- Gas Water Heaters
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.
What can happen
The water heaters can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
Incidents and where it was sold
- Incidents
- Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.
- Sold at
- Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.
Related pages
Questions and answers
What should I do with the recalled tankless gas water heaters?
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
What is the hazard?
The water heaters can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.