Teavana Recalls Flip Tumblers Due to Burn Hazard
Recall 17128 · Apr 11, 2017 · Teavana
23,600
units affected
23,600
units affected
Facts
- Recall number
- 17128
- Date
- Apr 11, 2017
- Company
- Teavana
- Units affected
- 23,600
- Product
- Teavana Flip Tumblers
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana®" is printed on the side of the tumbler.
What can happen
The flip tumblers can leak hot liquid, posing a burn hazard.
The fix
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
Incidents and where it was sold
- Incidents
- Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer's abdomen.
- Sold at
- Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
Related pages
Questions and answers
What should I do with the recalled teavana flip tumblers?
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
What is the hazard?
The flip tumblers can leak hot liquid, posing a burn hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.