Teavana Recalls Glass Tea Tumblers Due To Laceration and Burn Hazards
Recall 13205 · May 30, 2013 · Teavana
445,000
units affected
445,000
units affected
Facts
- Recall number
- 13205
- Date
- May 30, 2013
- Company
- Teavana
- Units affected
- 445,000
- Product
- Teavana Glass Tea Tumblers
- Product type
- Drinking Glasses
- Remedy
- Replacement
- Hazard
- Fire
The product
The glass tea tumblers are double-walled beverage glasses. Most models have removable stainless steel tea infuser baskets, removable lids, and ornamental etchings on the inner wall. The tumblers were packaged in color-coordinated cylindrical packages with the SKU number and UPC code found on a sticker on the bottom of the package. Some of the models with a lid were sold as part of a tea gift set. Only one model was sold without a lid or tea infuser basket and was sold in a set of four glasses. The products come in the following model names, SKU/product codes and UPC codes: MODEL NAME SKU/PRODUCT CODE UPC CODE Akira Travel RED 14 oz. 30921 600 014 10005650 Clouds Travel CPR 14 oz. 31253 219 014 10006051 Flourish Iced Tea Glasses 12 oz. (sold as set, 4 no-lid glasses) 30123 000 012 10005006 Harmony Glass Double Wall 11 oz. TI-DBL TBUL-350 10004174 Izmir Travel GRN 14 oz. 30922 300 014 10005651 Lotus Travel PUR 14 oz. 31254 500 014 10006052 Rhapsody Glass Double Wall 16 oz. TI-DBL TBUL-500 10004248 Six Dragons Double Wall 11 oz. 10004568 000 011 10004568 Six Dragons Double Wall 16 oz. 10004568 000 016 10004569 Symphony Double Wall 8 oz. ET-TEATUMB 10003652 Tamira Travel BLU 14 oz. 30920 400 014 10005649 TEA SETS: Imperial Blooming Collection Tea Sets with 2 Harmony 11 oz .Tumblers 30331 000 000 10004033 Imperial Blooming Collection Tea Sets with 2 Symphony 8 oz. Tumblers ET BLOOMGIFT 10003651
What can happen
The glass tea tumblers can break or shatter unexpectedly, posing laceration and burn hazards.
The fix
Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location (except for three stores; Columbia Mall, Columbia, Maryland; Dallas Fort Worth Airport, Arlington, Texas; or Galleria Mall, Fort Lauderdale, Florida) for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set.
Incidents and where it was sold
- Incidents
- Teavana has received approximately 302 reports of the glass breaking or shattering, including six reports of lacerations and burns when the tumblers broke during use. Injuries include cut fingers and legs and burned toes.
- Sold at
- Teavana stores and online at Teavana.com from August 2007 through May 2013 for about $15 to $33 for the individual tumblers, for about $40 for the Flourish Iced Tea Glasses Sets, and for about $80 to $100 for the Imperial Blooming Collection Tea Sets.
Related pages
Questions and answers
What should I do with the recalled teavana glass tea tumblers?
Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location (except for three stores; Columbia Mall, Columbia, Maryland; Dallas Fort Worth Airport, Arlington, Texas; or Galleria Mall, Fort Lauderdale, Florida) for a free replacement metallic tea tumbler and a.
What is the hazard?
The glass tea tumblers can break or shatter unexpectedly, posing laceration and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.