The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
Recall 23172 · Mar 31, 2023 · The Laundress
800,000
units affected
800,000
units affected
Facts
- Recall number
- 23172
- Date
- Mar 31, 2023
- Company
- The Laundress
- Units affected
- 800,000
- Product
- The Laundress Fabric Conditioners
- Remedy
- Refund
- Hazard
- Poisoning
The product
This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
What can happen
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
The fix
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November...
Related pages
Questions and answers
What should I do with the recalled the laundress fabric conditioners?
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request.
What is the hazard?
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.