The Life is Good Company Travel Mugs Recalled Due to Burn Hazard
Recall 10030 · Nov 5, 2009 · Pow Can
15,000
units affected
15,000
units affected
Facts
- Recall number
- 10030
- Date
- Nov 5, 2009
- Company
- Pow Can
- Units affected
- 15,000
- Product
- Fall 2009 Newbury Travel Mugs
- Product type
- Mugs
- Hazard
- Fire
The product
This recall involves Newbury Travel Mugs. The 7½-inch tall mugs were sold in blue, green and orange each with a navy blue lid. The Life is good trademark is printed on the mug along with a graphic of a heart, peace symbol or daisy.
What can happen
The travel mugs can become excessively hot to the touch when filled with hot liquids, posing a burn hazard to consumers.
The fix
Consumers should immediately stop using the travel mugs. Consumers can return the mugs to receive a credit or gift certificate for the amount of the purchase price.
Incidents and where it was sold
- Incidents
- The firm has received three reports of excessively hot mugs, including one complaint of a minor burn to the hand.
- Sold at
- Life is Good and independent retail stores nationwide and online at lifeisgood.com from July 2009 through September 2009 for about $20.
Related pages
Questions and answers
What should I do with the recalled fall 2009 newbury travel mugs?
Consumers should immediately stop using the travel mugs. Consumers can return the mugs to receive a credit or gift certificate for the amount of the purchase price.
What is the hazard?
The travel mugs can become excessively hot to the touch when filled with hot liquids, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.