The Pampered Chef Recalls Ice Cream Dippers Due to Impact Injury Hazard
Recall 12062 · Dec 20, 2011 · The Pampered Chef
20,000
units affected
20,000
units affected
Facts
- Recall number
- 12062
- Date
- Dec 20, 2011
- Company
- The Pampered Chef
- Units affected
- 20,000
- Product
- Ice cream dippers
- Product type
- Ice Cream Scoops
- Remedy
- Refund
- Hazard
- Injury
The product
The dippers are metallic gray aluminum with a plastic dome-shaped cap on the base of the handle. "Pampered Chef" is imprinted in the cap. The ice cream dippers measure around seven inches in length. A non-toxic liquid is sealed inside the handle of the product which conducts the heat of your hand to more easily scoop hard ice cream.
What can happen
When the liquid-filled ice cream scoop is exposed to warm water, the cap and seal at the end of the scoop handle can fly off with substantial force, posing an impact injury hazard to nearby consumers.
The fix
Consumers should immediately stop using the recalled ice cream dippers and contact The Pampered Chef for instructions on obtaining a replacement or refund. Consumers can also contact their Pampered Chef consultant for replacement and refund information.
Incidents and where it was sold
- Incidents
- The Pampered Chef has received 16 reports including damage to kitchen items and six reports of personal injuries including lacerations, bruises and redness caused by caps coming off the base of the handle.
- Sold at
- Pampered Chef consultants and online at www.pamperedchef.com from July 2010 through September 2010 for about $15.
Related pages
Questions and answers
What should I do with the recalled ice cream dippers?
Consumers should immediately stop using the recalled ice cream dippers and contact The Pampered Chef for instructions on obtaining a replacement or refund. Consumers can also contact their Pampered Chef consultant for replacement and refund information.
What is the hazard?
When the liquid-filled ice cream scoop is exposed to warm water, the cap and seal at the end of the scoop handle can fly off with substantial force, posing an impact injury hazard to nearby consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.