Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert)
Recall 21713 · Dec 10, 2020 · Thermo Tents
260
units affected
260
units affected
Facts
- Recall number
- 21713
- Date
- Dec 10, 2020
- Company
- Thermo Tents
- Units affected
- 260
- Product
- Crua Tri, Crua Loj, and Crua Cottage tents in the Mór Series
- Remedy
- New label
- Hazard
- Fire
The product
This recall involves tents in the Mór Series including the Crua Tri (SKU: TRI-01, EAN: 0602815520812), the Crua Loj (SKU: LOJ-01, EAN: 0602815520805), and the Crua Cottage (SKU: COTTAGE-01, EAN: 0669014590473). The SKU, EAN and name of the tent are located on the box of the tent. The tents are green with "Crua Outdoors" printed on the outside. The tent dimensions are as follows: Model Height Length Width Crua Cottage 8.2ft / 250cm 8.2ft / 250cm 8.2ft / 250cm (front) - 5.9ft / 180cm (back) Crua Loj 7ft / 213cm 24ft / 732cm 14ft / 427cm Crua Tri 5.2ft / 157cm 7.8ft / 234cm 6.5ft / 196cm
What can happen
The tents are incorrectly labeled as being fire retardant (FR), posing a fire hazard.
The fix
Consumers should immediately stop using the tents below near any flame or other source of ignition. The firm will send the purchasers a new free label stating that the tent is not fire retardant (FR). Once consumers receive the new label, they should remove the incorrect original label, replace it with the new label, and keep the tents away from any flame or other source of ignition. Thermo Tents is contacting all known purchasers.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Online at www.cruaoutdoors.com, Moosejaw.com, CampSaver.com, Walmart.com, Cabella.com, Basspro.com, and Amazon.com from March 2019 through August 2020 for about $900 (Crua Tri), $3,000 (Crua Loj) and $2,000 (Crua Cottage).
Related pages
Questions and answers
What should I do with the recalled crua tri, crua loj, and crua cottage tents in the mór series?
Consumers should immediately stop using the tents below near any flame or other source of ignition. The firm will send the purchasers a new free label stating that the tent is not fire retardant (FR). Once consumers receive the new label, they should remove the incorrect original label, replace it with the new label.
What is the hazard?
The tents are incorrectly labeled as being fire retardant (FR), posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.