81,700
units affected
Facts
- Recall number
- 23137
- Date
- Mar 2, 2023
- Company
- Tjx
- Units affected
- 81,700
- Product
- Office Chairs
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves office chairs with a circle cushioned seat that attaches to an adjustable metal stand and five wheels. The back of the chair is a cushioned horizontal oval. The recalled office chairs were sold in white, black, gray, floral, pink, orange, navy, light blue, brown, mint and cream colors. The cushion is covered in either velvet, linen, boucle or faux leather. One of the following style numbers is printed on a hang tag attached to the product: GT646, GT646A, GT646AA, GT646AB, GT646AABO. "ANJI GUOTAI Furniture Co. Ltd." and "Made in China" are printed on a label underneath the seat.
What can happen
The back of the chair can break or detach from the seat base when a consumer is seated in the chair, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled chairs and contact TJX for instructions on how to participate in the recall and dispose of the chairs from home to receive a full refund. Consumers can also return the recalled chairs to any Marshalls, T.J. Maxx, HomeGoods or Homesense store for a full refund.
Incidents and where it was sold
- Incidents
- The firm has received 12 reports in which the back of the chair broke or detached from the seat base when a consumer was seated in a chair at a store, including 10 reports of injuries, including contusions, strains, numbness, bruising and one reported concussion.
- Sold at
- Marshalls, T.J. Maxx, HomeGoods and Homesense stores nationwide from June 2019 through December 2022 for between $60 and $70.
Related pages
Questions and answers
What should I do with the recalled office chairs?
Consumers should immediately stop using the recalled chairs and contact TJX for instructions on how to participate in the recall and dispose of the chairs from home to receive a full refund. Consumers can also return the recalled chairs to any Marshalls, T.J. Maxx, HomeGoods or Homesense store for a full refund.
What is the hazard?
The back of the chair can break or detach from the seat base when a consumer is seated in the chair, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.