Toshiba Recalls T Series Notebook Computers Due to Burn Hazard
Recall 10330 · Sep 2, 2010 · Toshiba
41,000
units affected
41,000
units affected
Facts
- Recall number
- 10330
- Date
- Sep 2, 2010
- Company
- Toshiba
- Units affected
- 41,000
- Product
- Satellite T135, Satellite T135D and Satellite ProT130 Notebook Computers
- Product type
- Computer Equipment
- Hazard
- Fire
The product
This recall involves certain Toshiba Satellite T135, Satellite T135D and Satellite Pro T130 notebook computer models. "Toshiba" is printed on the top of the notebook computer. The model name and number are printed on a label on the bottom of the notebook computers.
What can happen
The notebook computers can overheat at the notebook's plug-in to the AC adapter, posing a burn hazard to consumers.
The fix
Consumers should immediately download the latest version of Toshiba's BIOS computer program to their notebook computer at http://laptops.toshiba.com/about/consumer-notices. This new computer program will detect whether the notebook computer is overheating, and if so, disable the notebook computer's external power and display a message directing the consumer to contact Toshiba for a free repair. Consumers who do not have Internet access should contact Toshiba to arrange for installation of the updated BIOS.
Incidents and where it was sold
- Incidents
- Toshiba has received 129 reports of the notebook computers overheating and deforming the plastic casing area around the AC adapter plug, including two reports of minor burn injuries that did not require medical attention and two reports of minor property damage.
- Sold at
- Electronics stores and other retailers nationwide and online, including at Toshibadirect.com and other websites, from August 2009 through August 2010 for between $600 and $800.
Related pages
Questions and answers
What should I do with the recalled satellite t135, satellite t135d and satellite prot130 notebook computers?
Consumers should immediately download the latest version of Toshiba's BIOS computer program to their notebook computer at http://laptops.toshiba.com/about/consumer-notices. This new computer program will detect whether the notebook computer is overheating, and if so, disable the notebook computer's external power and.
What is the hazard?
The notebook computers can overheat at the notebook's plug-in to the AC adapter, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.