Touchat Area Rugs Recalled Due to Fire Hazard; Violation of Federal Flammability Regulations; Sold Exclusively on Amazon.com by Touchat
Recall 24195 · Apr 11, 2024 · Jian De Shi Jia Jin Chu Kou You Xian Gong Si DBA Touchat
356
units affected
356
units affected
Facts
- Recall number
- 24195
- Date
- Apr 11, 2024
- Company
- Jian De Shi Jia Jin Chu Kou You Xian Gong Si DBA Touchat
- Units affected
- 356
- Product
- Touchat Large Fuzzy Area Rugs
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Touchat Large Fuzzy Area Rugs. The rectangular rugs are gray and measure 8 feet x 10 feet. "100% Polyester" and "Made in China" are printed on a label on the underside of the product.
What can happen
The recalled area rugs violate the mandatory federal flammability regulations for carpets and rugs, posing a fire hazard.
The fix
Consumers should stop using the recalled rugs immediately and contact Touchat for a full refund. Consumers will be asked to destroy the product by cutting it in half, and to provide proof of destruction by sending a photo of the cut product to jurysun@outlook.com to receive a full refund. Touchat is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Amazon.com from October 2023 through November 2023 for between $80 and $113.
Related pages
Questions and answers
What should I do with the recalled touchat large fuzzy area rugs?
Consumers should stop using the recalled rugs immediately and contact Touchat for a full refund. Consumers will be asked to destroy the product by cutting it in half, and to provide proof of destruction by sending a photo of the cut product to jurysun@outlook.com to receive a full refund. Touchat is contacting all.
What is the hazard?
The recalled area rugs violate the mandatory federal flammability regulations for carpets and rugs, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.