Towsleys Recalls 3-in-1 Qi Wireless Chargers, Power Banks and Travel Chargers Due to Fire Hazard
Recall 21037 · Nov 25, 2020 · Towsleys
1,500
units affected
1,500
units affected
Facts
- Recall number
- 21037
- Date
- Nov 25, 2020
- Company
- Towsleys
- Units affected
- 1,500
- Product
- 3-in-1 Qi wireless chargers, power banks and travel wall chargers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves the 3-in-1 Qi wireless chargers, 6700 mAh power banks and travel wall chargers distributed to employees through a corporate redemption program. The white square power bank includes a two-pronged section that plugs into the wall and 3 USB type plugs on the other side. The product is also capable of wireless charging. An Acuity heart logo is printed on the front of the charger/power banks.
What can happen
The chargers and power banks can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
Incidents and where it was sold
- Incidents
- The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported.
- Sold at
- Corporate redemption program where employees were able to use credits to redeem corporate merchandise online at www.Acuitymerch.com from September 2019 through April 2020.
Related pages
Questions and answers
What should I do with the recalled 3-in-1 qi wireless chargers, power banks and travel wall chargers?
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
What is the hazard?
The chargers and power banks can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.