Trek Recalls Electra E-Bikes Due to Crash Hazard
Recall 25137 · Feb 20, 2025 · Trek
927
units affected
927
units affected
Facts
- Recall number
- 25137
- Date
- Feb 20, 2025
- Company
- Trek
- Units affected
- 927
- Product
- Electra E-bikes
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube.
What can happen
The rear fender can come loose and can contact the rear wheel and stop the bike unexpectedly, causing the rider to lose control of the bike, posing a crash hazard.
The fix
Consumers should immediately stop using the recalled Electra e-bikes and contact an authorized Trek or Electra retailer to receive a free repair to replace the rear fender bolts. Trek is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received two reports of the rear fender coming loose and making contact with the rear wheel, including one injury that involved a fractured shinbone, meniscus tear and scrapes.
- Sold at
- Trek-owned bicycle stores and independent bicycle stores nationwide and online at www.electra.trekbikes.com from June 2018 through August 2023 for about $3,000.
Related pages
Questions and answers
What should I do with the recalled electra e-bikes?
Consumers should immediately stop using the recalled Electra e-bikes and contact an authorized Trek or Electra retailer to receive a free repair to replace the rear fender bolts. Trek is contacting all known purchasers directly.
What is the hazard?
The rear fender can come loose and can contact the rear wheel and stop the bike unexpectedly, causing the rider to lose control of the bike, posing a crash hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.