True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard
Recall 23249 · Jul 27, 2023 · True Fitness
600
units affected
600
units affected
Facts
- Recall number
- 23249
- Date
- Jul 27, 2023
- Company
- True Fitness
- Units affected
- 600
- Product
- Showrunner II Consoles, with included wireless phone chargers, sold with fitness equipment
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.
What can happen
An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.
The fix
Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.
Incidents and where it was sold
- Incidents
- True Fitness has received one report of a fire. No injuries have been reported.
- Sold at
- Specialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide from September 2021 through September 2022 for between about $5,500 to $14,900.
Related pages
Questions and answers
What should I do with the recalled showrunner ii consoles, with included wireless phone chargers, sold with fitness equipment?
Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.
What is the hazard?
An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.