True Innovations Recalls Prestigio Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot
Recall 12276 · Sep 13, 2012 · True Innovations
8,400
units affected
8,400
units affected
Facts
- Recall number
- 12276
- Date
- Sep 13, 2012
- Company
- True Innovations
- Units affected
- 8,400
- Product
- Realspace Soho Prestigio High-Back Leather Chair
- Product type
- Chairs
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Prestigio model leather office chairs. The high-back leather chairs were sold in black and have a five-leg metallic finish base with casters. The SKU number 181-265 and the words "Realspace Soho" and "Prestigio High-Back Chair Black Leather" are printed on a label located on the underside of the seat.
What can happen
The seat plate can break, posing fall and injury hazards to consumers.
The fix
Consumers should immediately stop using the chairs and contact True Innovations for a free seat repair kit including a replacement seat plate and an installation tool.
Incidents and where it was sold
- Incidents
- Office Depot has received 78 reports of incidents involving seat plates breaking, including one report of a fall injury.
- Sold at
- Office Depot retail stores nationwide and online at OfficeDepot.com from October 2008 through February 2011 for about $250.
Related pages
Questions and answers
What should I do with the recalled realspace soho prestigio high-back leather chair?
Consumers should immediately stop using the chairs and contact True Innovations for a free seat repair kit including a replacement seat plate and an installation tool.
What is the hazard?
The seat plate can break, posing fall and injury hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.