Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards
Recall 14120 · Mar 5, 2014 · Twin-Star
31,000
units affected
31,000
units affected
Facts
- Recall number
- 14120
- Date
- Mar 5, 2014
- Company
- Twin-Star
- Units affected
- 31,000
- Product
- Duraflame electric space heaters
- Product type
- Electric Heaters
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.
What can happen
The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
The fix
Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
Incidents and where it was sold
- Incidents
- Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.
- Sold at
- Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.
Related pages
Questions and answers
What should I do with the recalled duraflame electric space heaters?
Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
What is the hazard?
The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.