Unilever Recalls Dove Facial Cleansing Massager after Nine Reports of Minor Injuries
Recall 06098 · Feb 28, 2006 · Unilever
438,000
units affected
438,000
units affected
Facts
- Recall number
- 06098
- Date
- Feb 28, 2006
- Company
- Unilever
- Units affected
- 438,000
- Product
- Dove™ SkinVitalizer - Facial Cleansing Massager
- Product type
- Massagers
- Hazard
- Injury
The product
The recall involves a white hand-held Facial Cleansing Massager wand that is intended for use with Dove Cleansing Pillows. When turned on, the unit vibrates. This notice applies to all units and all codes of the SkinVitalizer. No other Dove products or Dove Facial Cleansing pillows are involved in this recall.
What can happen
The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.
The fix
Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.
Incidents and where it was sold
- Incidents
- Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.
- Sold at
- Discount department, drug and grocery stores nationwide during February 2006 for about $10.
Related pages
Questions and answers
What should I do with the recalled dove™ skinvitalizer - facial cleansing massager?
Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.
What is the hazard?
The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.