Urban Outfitters Recalls Taper Candle Holders Due to Fire Hazard
Recall 21058 · Dec 23, 2020 · Urban Outfitters
5,300
units affected
5,300
units affected
Facts
- Recall number
- 21058
- Date
- Dec 23, 2020
- Company
- Urban Outfitters
- Units affected
- 5,300
- Product
- Swirled Taper and Sofia Taper Candle Holders
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Urban Outfitter's Swirled Taper and Sofia Taper Candle Holders. They are made out of resin and were sold in the following colors and SKU numbers. The SKU number is located on the price label on the bottom of the candle holders. Recalled Urban Outfitter Swirled Taper Candle Holders Model Name Color SKU Numbers Swirled Taper Candle Holder Amber 0056497571 / 0055361745 Swirled Taper Candle Holder Green 0056497597 / 0055361752 Sofia Taper Candle Holder Moss 0056497308 / 0054947544 Sofia Taper Candle Holder Lavender 0056497316 / 0054947528 Sofia Taper Candle Holder Peach 0056497324 / 0054947502
What can happen
The candle holders can catch on fire if they come in contact with the candle's flame, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled candle holders and return them to any Urban Outfitters store for a full refund. Customers can also contact Urban Outfitters to receive a prepaid return label to return the candle holders by mail. Urban Outfitters is contacting online purchasers by email; in-store purchasers should contact Urban Outfitters.
Incidents and where it was sold
- Incidents
- The firm has received 11 reports of the candle holders catching fire including 1 report of property damage. No injuries have been reported.
- Sold at
- Exclusively at Urban Outfitters stores nationwide and online at www.urbanoutfitters.com from February 2020 through October 2020 for between $12 and $14.
Related pages
Questions and answers
What should I do with the recalled swirled taper and sofia taper candle holders?
Consumers should immediately stop using the recalled candle holders and return them to any Urban Outfitters store for a full refund. Customers can also contact Urban Outfitters to receive a prepaid return label to return the candle holders by mail. Urban Outfitters is contacting online purchasers by email; in-store.
What is the hazard?
The candle holders can catch on fire if they come in contact with the candle's flame, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.