URBAN626 Recalls Electric Scooters Due to Fall Hazard
Recall 16220 · Jul 7, 2016 · Urban626
1,200
units affected
1,200
units affected
Facts
- Recall number
- 16220
- Date
- Jul 7, 2016
- Company
- Urban626
- Units affected
- 1,200
- Product
- Electric scooters
- Product type
- Powered Scooters or Skateboards
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves all models of the URB-E electric scooter. The foldable electric scooters are aluminum and carbon fiber. They have two wheels and came in black, gray or white.
What can happen
The bolt below the seat can crack, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. URBAN626 will reimburse consumers if they choose to have a bike repair shop replace the bolt.
Incidents and where it was sold
- Incidents
- The firm has received three reports of incidents, one resulting in a scraped knee.
- Sold at
- URBAN626 stores in Pasadena, Calif., and online at amazon.com and URB-E.com from August 2015 through June 2016 for between $1,500 and $2,000.
Related pages
Questions and answers
What should I do with the recalled electric scooters?
Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. URBAN626 will reimburse consumers if they choose to have a bike repair shop replace the bolt.
What is the hazard?
The bolt below the seat can crack, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.