VC Group Recalls Wireless Portable Power Banks with Lithium-Ion Batteries Due to Fire and Burn Hazards
Recall 25190 · Mar 20, 2025 · VC Group
89,500
units affected
89,500
units affected
Facts
- Recall number
- 25190
- Date
- Mar 20, 2025
- Company
- VC Group
- Units affected
- 89,500
- Product
- VC Group MagSafe Wireless Power Pack Portable Power Banks
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves 5,000 mAh wireless portable power banks for electronic charging of MagSafe compatible phones and earphones. "Velvet Caviar" is engraved on the front plate and printed on the bottom on the back with model number ZHX-PB21. The PO numbers 1 through 10 (PO-PP001 to PO-PP010) are marked on the back. Power Packs that do not have a PO number are also subject to this recall. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.
What can happen
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The fix
Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. To receive a replacement, consumers will be required to provide photographs of their power bank with the word "Recalled" written in permanent marker before uploading them to the firm's website at https://velvetcaviar.com/pages/magsafe-battery-pack-recall. Consumers should dispose of the power banks in accordance with local and state regulations.
Incidents and where it was sold
- Incidents
- The firm has received 19 reports of the product overheating or catching on fire, resulting in 10 minor injuries.
- Sold at
- Online at velvetcaviar.com and Amazon.com from November 2022 through October 2024 for about $6.
Related pages
Questions and answers
What should I do with the recalled vc group magsafe wireless power pack portable power banks?
Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. To receive a replacement, consumers will be required to provide photographs of their power bank with the word "Recalled" written in permanent marker before uploading them to the.
What is the hazard?
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.