Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert)
Recall 16729 · Feb 25, 2016 · Viessmann
165
units affected
165
units affected
Facts
- Recall number
- 16729
- Date
- Feb 25, 2016
- Company
- Viessmann
- Units affected
- 165
- Product
- Gas boilers
- Product type
- Boilers
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves the Vitodens 200-W condensing gas boilers used for residential use. These wall-hung units are housed in a white metal box that measures about 43.5 inches tall by 19 inches wide by 21 inches deep. There are two models: B2HB-45 and B2HB-57 included in this recall. The name "Vitodens" and "Viessmann" are printed on the label on the outside of the boiler box. The product name and model number can be found on the boiler rating plate located on the left side of the white boiler cover. The serial number can be found on a separate label under the boiler cover or on the left hand side of the unit. Recalled boilers do not have a blue dot with a handwritten data label on it. The two models of boilers included in the recall have the following serial number ranges: Product Name Model Numbers Serial Number Range Vitodens 200-W B2HB-45 7554703501001105 to 7554703501369106 B2HB-57 7554704501001102 to 7554703501411109
What can happen
The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers.
The fix
Consumers with recalled boilers should immediately contact the installer or distributor to schedule a free boiler safety inspection and repair. Consumers who continue using the boilers while awaiting repair, should have working smoke and carbon alarms throughout their homes.
Incidents and where it was sold
- Incidents
- The firm has received 10 reports where the boilers overheated, causing the boilers to shut down. No injuries have been reported.
- Sold at
- Heating and plumbing contractors or wholesalers to consumers nationwide from September 2015 through December 2015 for about $4,800 and $5,800.
Related pages
Questions and answers
What should I do with the recalled gas boilers?
Consumers with recalled boilers should immediately contact the installer or distributor to schedule a free boiler safety inspection and repair. Consumers who continue using the boilers while awaiting repair, should have working smoke and carbon alarms throughout their homes.
What is the hazard?
The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.