VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard
Recall 20004 · Oct 3, 2019 · Viqua
70
units affected
70
units affected
Facts
- Recall number
- 20004
- Date
- Oct 3, 2019
- Company
- Viqua
- Units affected
- 70
- Product
- VIQUA Solenoid Valve Kits
- Remedy
- Repair
- Hazard
- Electric shock
The product
This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).
What can happen
Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.
The fix
Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.
Related pages
Questions and answers
What should I do with the recalled viqua solenoid valve kits?
Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve.
What is the hazard?
Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.