W.P. Appliances Recalls Combination Grills/Griddles Due to Overheating and Electrical Shock Hazards; Sold Exclusively at HSN
Recall 12703 · Nov 10, 2011 · W.P. Appliances
27,000
units affected
27,000
units affected
Facts
- Recall number
- 12703
- Date
- Nov 10, 2011
- Company
- W.P. Appliances
- Units affected
- 27,000
- Product
- Wolfgang Puck Electric Reversible Tri-Grill/Griddles
- Product type
- Grills and Accessories
- Remedy
- Refund
- Hazard
- Fire
The product
This recall includes Wolfgang Puck brand combination electric grills/griddles with dual thermostatic controls and model number BRTGG010. The grills measure about 14.5 inches in width, 11 inches in depth and 6.5 inches in height. The model number is located on an ETL/Intertek foil sticker label affixed to the bottom of the unit. The stainless steel grills/griddles have "Wolfgang Puck Bistro Collection" stamped on the front of the unit next to the control dials. They feature a stainless steel handle used to compress the top and bottom grill plates.
What can happen
A defect in the electrical wiring of the electric grills/griddles can pose a risk of overheating, melting and an electrical shock hazard to consumers.
The fix
Consumers should immediately stop using the recalled combination grills/griddles and contact W.P. Appliances for instructions on returning the grills/griddles for a full refund.
Incidents and where it was sold
- Incidents
- The firm has received four reports of electrical shock and two reports of melted plastic housing.
- Sold at
- The Home Shopping Network (HSN) nationwide, HSN's telephone ordering system and online at www.HSN.com for about one week between April 30, 2011 through May 6, 2011 for about $100.
Related pages
Questions and answers
What should I do with the recalled wolfgang puck electric reversible tri-grill/griddles?
Consumers should immediately stop using the recalled combination grills/griddles and contact W.P. Appliances for instructions on returning the grills/griddles for a full refund.
What is the hazard?
A defect in the electrical wiring of the electric grills/griddles can pose a risk of overheating, melting and an electrical shock hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.