Walmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and Burn Hazards; Risk of Serious Injury and Death
Recall 25138 · Feb 20, 2025 · Walmart
17,970
units affected
17,970
units affected
Facts
- Recall number
- 25138
- Date
- Feb 20, 2025
- Company
- Walmart
- Units affected
- 17,970
- Product
- Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves SG-5 Swagger 5 Boost Commuter Electric Scooters sold at Walmart and Sam's Club. The electric scooters are powered by lithium-ion batteries. They were sold in black or silver colors. "SWAGGER 5" is printed in large lettering on the stem of the handlebars. The lithium-ion battery is located beneath the scooter deck. The model numbers are SWGR5-V2-SLV, SWGR5-V2-2, SG5 Boost, SG-5S, 96262-2, 96262-9, SG-5S, and 96560-2. The model numbers are affixed to the side of the scooter deck. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. However, Walmart as the retailer has agreed to recall electric scooters that were purchased at Walmart or Sam's Club either at its stores or on its websites.
What can happen
The electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
The fix
Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Consumers who purchased their electric scooters from Walmart or Sam's Club will receive an email with instructions on how to receive a full refund.
Incidents and where it was sold
- Incidents
- There have been seven reports of the lithium-ion batteries in the electric scooters overheating, smoking, melting or igniting, with one ignition resulting in a fire, causing a burn injury and substantial property damage to a residential apartment building.
- Sold at
- Walmart and Sam's Club stores nationwide and online at Walmart.com and SamsClub.com from May 2018 through October 2024 for between $175 and $450.
Related pages
Questions and answers
What should I do with the recalled swagtron sg-5 swagger 5 boost commuter electric scooters?
Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Consumers who purchased their electric scooters from Walmart or Sam's Club will receive an email with instructions.
What is the hazard?
The electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.