Waterlogic Recalls Water Cooling, Heating Systems Due to Fire Hazard
Recall 13287 · Sep 17, 2013 · Waterlogic
48,000
units affected
48,000
units affected
Facts
- Recall number
- 13287
- Date
- Sep 17, 2013
- Company
- Waterlogic
- Units affected
- 48,000
- Product
- Chiller-based water dispensers
- Product type
- Water & Drink Dispensers
- Remedy
- Repair
- Hazard
- Fire
The product
Chiller-based water filtration systems provide hot and cold water dispensers for home and workplace. The units come in three sizes, 18, 40 and 48 inches high, and in white, black or stainless steel. One of the following brand names is printed on the front of the unit: AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water. Recalled products have serial numbers printed on a label on the back of the machines. Serial numbers for AquaMark, Culligan, Innowave and Waterlogic units start with the following four numbers and one letter: 2105A through 2105L 2106A through 2106L 2107A through 2107L 2108A through 2108L 2205A through 2205L 2206A through 2206L 2207A through 2207L 2208A through 2208L 2305A through 2305L 2306A through 2306L 2307A through 2307L 2308A through 2308L 2405A through 2405L 2406A through 2406L 2407A through 2407L 2408A through 2408L 2505A through 2505L 2506A through 2506L 2507A through 2507L 2508A through 2508L 2605A through 2605L 2606A through 2606L 2607A through 2607L 2608A through 2608L 2705A through 2705L 2706A through 2706L 2707A through 2707L 2708A through 2708L 3105A through 3105L 3106A through 3106L 3107A through 3107L 3108A through 3108L 3505A through 3505L 3506A through 3506L 3507A through 3507L 3508A through 3508L 3605A through 3605L 3606A through 3606L 3607A through 3607L 3608A through 3608L 6105A through 6105L 6106A through 6106L 6107A through 6107L 6108A through 6108L 6505A through 6505L 6506A through 6506L 6507A through 6507L 6508A...
What can happen
The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.
The fix
Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.
Incidents and where it was sold
- Incidents
- Waterlogic received 16 reports of fire and smoke within the water dispensers. No injuries or property damage have been reported.
- Sold at
- Distributors and dealers, including AquaPure Water Systems, Culligan, CWC, Farmer Brothers, Filterfresh, First Choice Services and others selling water and coffee systems nationwide from January 2005 to December 2008 for approximately $500 to $1500.
Related pages
Questions and answers
What should I do with the recalled chiller-based water dispensers?
Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.
What is the hazard?
The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.