Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard
Recall 12211 · Jun 28, 2012 · Watkins Manufacturing and Therm Products
5,600
units affected
5,600
units affected
Facts
- Recall number
- 12211
- Date
- Jun 28, 2012
- Company
- Watkins Manufacturing and Therm Products
- Units affected
- 5,600
- Product
- Hot Spring Spas and Limelight Hot Tubs
- Product type
- Hot Tubs or Home Spas
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.
What can happen
A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.
Incidents and where it was sold
- Incidents
- Watkins Manufacturing has received 31 reports of heaters on these spas overheating, five of which resulted in a fire. No injuries have been reported.
- Sold at
- Independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.
Related pages
Questions and answers
What should I do with the recalled hot spring spas and limelight hot tubs?
Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a.
What is the hazard?
A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.