Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard
Recall 25431 · Aug 14, 2025 · Werner
122,250
units affected
122,250
units affected
Facts
- Recall number
- 25431
- Date
- Aug 14, 2025
- Company
- Werner
- Units affected
- 122,250
- Product
- Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
What can happen
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Incidents and where it was sold
- Incidents
- The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
- Sold at
- Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
Related pages
Questions and answers
What should I do with the recalled werner 20' and 24' multi-max pro multi-purpose ladders?
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
What is the hazard?
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.