West Elm Recalls Bar Stools Due to Fall Hazard; Sold Exclusively at West Elm
Recall 16077 · Jan 19, 2016 · West Elm
6,000
units affected
6,000
units affected
Facts
- Recall number
- 16077
- Date
- Jan 19, 2016
- Company
- West Elm
- Units affected
- 6,000
- Product
- Saddle bar and counter stools
- Product type
- Bar and Kitchen Stools
- Remedy
- Refund
- Hazard
- Falls
The product
The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are: SKU Type Color 652164 Counter Stool Elephant Leather 655472 Bar Stool Elephant Leather 1220763 Bar Stool Iron Basketweave 1235506 Bar Stool Iron Basketweave 1425487 Counter Stool Iron Basketweave 1591601 Counter Stool Iron Basketweave 1699289 Counter Stool Slate Chevron 1700749 Bar Stool Slate Chevron 1795665 Bar Stool Slate Chevron 1795566 Counter Stool Slate Chevron 4737185 Bar Stool Elephant Leather 4737318 Counter Stool Elephant Leather 8447229 Counter Stool Crosshatch Steel/Ivory 8447476 Bar Stool Crosshatch Steel/Ivory 9082843 Bar Stool Crosshatch Steel/Ivory 9087271 Counter Stool Crosshatch Steel/Ivory
What can happen
The legs on the stools can break, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.
Incidents and where it was sold
- Incidents
- The firm has received six reports of the stools breaking, including one injury.
- Sold at
- West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.
Related pages
Questions and answers
What should I do with the recalled saddle bar and counter stools?
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.
What is the hazard?
The legs on the stools can break, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.