West Elm Recalls Folding Chairs Due to Fall Hazard
Recall 12144 · Apr 5, 2012 · West Elm
10,000
units affected
10,000
units affected
Facts
- Recall number
- 12144
- Date
- Apr 5, 2012
- Company
- West Elm
- Units affected
- 10,000
- Product
- Folding Chairs
- Product type
- Chairs
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."
What can happen
The chairs can collapse during normal use, posing a fall hazard to consumers.
The fix
Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.
Incidents and where it was sold
- Incidents
- West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
- Sold at
- West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
Related pages
Questions and answers
What should I do with the recalled folding chairs?
Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.
What is the hazard?
The chairs can collapse during normal use, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.