Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns
Recall 15200 · Jul 29, 2015 · Whirlpool
33,000
units affected
33,000
units affected
Facts
- Recall number
- 15200
- Date
- Jul 29, 2015
- Company
- Whirlpool
- Units affected
- 33,000
- Product
- Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens
- Product type
- Ranges and Ovens
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.
What can happen
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
The fix
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Incidents and where it was sold
- Incidents
- Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.
- Sold at
- Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
Related pages
Questions and answers
What should I do with the recalled jenn-air single, double wall ovens and combination microwave/wall ovens?
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
What is the hazard?
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.