Whistler Recalls Jump&Go Portable Jumpstart and Power Supply Units Due to Fire Hazard
Recall 15123 · Apr 28, 2015 · Whistler
10,400
units affected
10,400
units affected
Facts
- Recall number
- 15123
- Date
- Apr 28, 2015
- Company
- Whistler
- Units affected
- 10,400
- Product
- Portable jumpstart power supplies
- Product type
- Batteries and Chargers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Jump&Go Portable Jumpstart & Power Supply 12V power supplies, with model numbers starting with WJS-3000. The pocket-sized jumpstart power supplies measure about 5.1 inches tall x 3 inches wide x 0.9 inches deep; and were sold in red, black, yellow and pink. They have detachable jumper cables; built-in high output LED flashlight with emergency flashing patterns; and a USB port to charge phones, tablets and cameras among other electronic devices. The Jump&Go and Whistler logos are printed on the front of the unit. Recalled units have date codes in YYYY/WW format from 201404 through 201439. The model number and date code are on the back of the unit under the colored silicone boot. The date code is stamped directly on the case adjacent to the operational label. The model number is on the operational label. Units that have a serial number on the operation label are not included in this recall.
What can happen
The jumpstart's lithium battery can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire hazard to consumers.
The fix
Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit.
Incidents and where it was sold
- Incidents
- Whistler has received 45 reports of jumpstart and power supply units overheating and melting, including 18 reports of fire, resulting in approximately $16,000 in property damage. No injuries have been reported.
- Sold at
- Hammacher Schlemmer, Radio Shack, Walmart and other retail stores nationwide and online at Amazon.com, Sears.com and Staples.com from May 2014 to October 2014 for between $60 and $120.
Related pages
Questions and answers
What should I do with the recalled portable jumpstart power supplies?
Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit.
What is the hazard?
The jumpstart's lithium battery can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.