White House | Black Market Women's Shoes Recalled by Impo International Due to Fall Hazard
Recall 13138 · Mar 12, 2013 · Baoding Footwear Co. Ltd.
13,500
units affected
13,500
units affected
Facts
- Recall number
- 13138
- Date
- Mar 12, 2013
- Company
- Baoding Footwear Co. Ltd.
- Units affected
- 13,500
- Product
- Women's high-heel shoes
- Product type
- Shoes
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.
What can happen
The heels on the shoes can become unstable, posing a fall hazard.
The fix
Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.
Related pages
Questions and answers
What should I do with the recalled women's high-heel shoes?
Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.
What is the hazard?
The heels on the shoes can become unstable, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.