Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Recall 20728 · Mar 19, 2020 · Woom bikes USA
5,500
units affected
5,500
units affected
Facts
- Recall number
- 20728
- Date
- Mar 19, 2020
- Company
- Woom bikes USA
- Units affected
- 5,500
- Product
- Woom model 4, 5, 6 bicycles
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.
What can happen
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
The fix
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Incidents and where it was sold
- Incidents
- The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
- Sold at
- Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
Related pages
Questions and answers
What should I do with the recalled woom model 4, 5, 6 bicycles?
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
What is the hazard?
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.