woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles Due to Fall Hazard
Recall 23239 · Jul 6, 2023 · woom Bikes USA
84,000
units affected
84,000
units affected
Facts
- Recall number
- 23239
- Date
- Jul 6, 2023
- Company
- woom Bikes USA
- Units affected
- 84,000
- Product
- woom ORIGINAL Bicycles
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves all sizes of woom ORIGINAL 2018 - 2021 model bikes. The stems on these bikes have one silver bolt to clamp onto the steerer tube. These bikes are designed for children between 18 months and 14 years. They were sold in six versions: woom 1, woom 1 Plus, woom 2, woom 3, woom 4, woom 5 and woom 6. The woom 1 and woom 1 PLUS are balance bikes, woom 2 through 6 are pedal bikes. These bikes were sold in red, green, blue, purple and yellow colors. The word "woom" in white letters is displayed on the sides of the downtube. The word "woom" in metallic letters is also visible on the front of the headtube. The markings "#woombikes" in black letters on chain stay and wheel size in black on sides of the front fork.
What can happen
The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.
The fix
Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received 77 reports of the handlebar stem detaching or loosening, resulting in 19 injuries involving bruising, cuts or abrasions.
- Sold at
- woom.com, amazon.com and select local bicycle stores nationwide from September 2018 through March 2022 for between $200 and $530.
Related pages
Questions and answers
What should I do with the recalled woom original bicycles?
Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.
What is the hazard?
The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.