Zebra Technologies Expands Recall of Power Supply Units for Thermal Printers Due to Fire Hazard
Recall 18186 · Aug 2, 2018 · Zebra Technologies
1,370,000
units affected
1,370,000
units affected
Facts
- Recall number
- 18186
- Date
- Aug 2, 2018
- Company
- Zebra Technologies
- Units affected
- 1,370,000
- Product
- Power supply units for Zebra brand thermal printers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall expansion involves power supply units that serve as the power source for models of Zebra manufactured thermal industrial printers (sold under the Zebra brand, including co-branded or re-branded) used to make bar codes and other commercial labels. The recall was originally announced in December 2016 and is now being expanded to include power supply units manufactured by the FSP Group between October 1, 2006 and December 31, 2012. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply unit. The power supply units were either sold as after-market kits or included with the sale of the following models of printers manufactured by Zebra: Printer Model Power Supply Unit Date Codes PART NUMBER WATTAGE APCES-1 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX APCS-1 APES-1 APS-1 BR100i 808099-002 70-Watt Brick 0639XX through 1253XX BR110i BR120i CN100i 808099-002 70-Watt Brick 0639XX through 1253XX CN110i CN120i GC420d 808113-001 or P1028888-001 60-Watt Brick 0639XX through 1253XX GC420t GK420d 808099-001 or P1028888-006 70-Watt Brick 0639XX through 1253XX GK420t GK888-DT 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX GK888-TT 888-DT 888-TT GX420d 808101-001 100-Watt Brick 0639XX through 1253XX GX420t GX42S GX430d 808101-001 100-Watt Brick 0639XX through 1253XX GX430t GT800 808099-001 or P1028888-003 60 or 70-Watt Brick 0639XX through 1253XX GT810 GT820 GT830 HC100 808099-003 70-Watt...
What can happen
The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
The fix
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
Incidents and where it was sold
- Incidents
- The firm has received a total of 30 reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.
- Sold at
- Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Pos. Div., ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users from October 2006 through June 2013 for between $340 and $2,000 with Zebra printers...
Related pages
Questions and answers
What should I do with the recalled power supply units for zebra brand thermal printers?
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
What is the hazard?
The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.