Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard
Recall 17056 · Dec 20, 2016 · Zebra Technologies
166,000
units affected
166,000
units affected
Facts
- Recall number
- 17056
- Date
- Dec 20, 2016
- Company
- Zebra Technologies
- Units affected
- 166,000
- Product
- Power supply units for Zebra brand thermal printers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units: Printer Model Zebra Power Supply Unit Part Number Power Supply Unit Type GK420d 808099-001 70W Brick GK420t 808099-001 70W Brick GX420d 808101-001 100W Brick GX420t 808101-001 100W Brick GX430d 808101-001 100W Brick GX430t 808101-001 100W Brick GT800 808099-001 70W Brick GT810 808099-001 70W Brick GT820 808099-001 70W Brick GT830 808099-001 70W Brick HC100 808099-003 70W Brick (Medical Brick) P1XX 808099-002 70W Brick ZXP3 808101-001 100W Brick
What can happen
The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
The fix
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
Incidents and where it was sold
- Incidents
- The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.
- Sold at
- Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750...
Related pages
Questions and answers
What should I do with the recalled power supply units for zebra brand thermal printers?
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
What is the hazard?
The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.