Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)
Recall 22724 · Feb 17, 2022 · Zeno
1,355
units affected
1,355
units affected
Facts
- Recall number
- 22724
- Date
- Feb 17, 2022
- Company
- Zeno
- Units affected
- 1,355
- Product
- Infant Walkers
- Remedy
- Refund
- Hazard
- Entrapment
The product
This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.
What can happen
The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.
The fix
Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at Walmart.com from October 2018 through August 2021 for between $130 and $160.
Related pages
Questions and answers
What should I do with the recalled infant walkers?
Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.
What is the hazard?
The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.