Zipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader
Recall 24199 · Apr 11, 2024 · Jugader
6,600
units affected
6,600
units affected
Facts
- Recall number
- 24199
- Date
- Apr 11, 2024
- Company
- Jugader
- Units affected
- 6,600
- Product
- Zipline Kits
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat.
What can happen
The zipline's stainless-steel cable can break, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.
Incidents and where it was sold
- Incidents
- The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle.
- Sold at
- Amazon.com from March 2020 through June 2023 for about $140.
Related pages
Questions and answers
What should I do with the recalled zipline kits?
Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.
What is the hazard?
The zipline's stainless-steel cable can break, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.