Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com
Recall 26002 · Oct 2, 2025 · Zyntony
2,400
units affected
2,400
units affected
Facts
- Recall number
- 26002
- Date
- Oct 2, 2025
- Company
- Zyntony
- Units affected
- 2,400
- Product
- BP125, BatPak 2F and BatPak 3F Power Banks
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Kogalla-branded power banks, models BP125, BatPak 2F and BatPak 3F. The recalled rechargeable USB power banks have 6,700mAh, 13,400mAh or 20,100mAh lithium-ion batteries and were sold separately and included with Kogalla trail lights. The Kogalla logo is printed on the front of the power banks. The model number appears on the back of the power banks. Power banks model BP125 have a black USB-A jack and models BatPak 2F and 3F have orange USB-A jacks. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether it accepts recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance.
What can happen
The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.
Incidents and where it was sold
- Incidents
- Zyntony has received two reports of lithium-ion battery overheating and catching fire, even when not in use, resulting in one minor burn injury and property damage, totaling about $3,300.
- Sold at
- Kogalla.com from June 2024 to January 2025 for the BP125 and BatPak2F power banks and trail lights sold with those power bank models and from August 2024 to January 2025 for the BatPak3F power banks and trail lights sold with that model.
Related pages
Questions and answers
What should I do with the recalled bp125, batpak 2f and batpak 3f power banks?
Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately.
What is the hazard?
The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.